A survey conduct by IBGE show that 39% of the companies interview were not prepar to deal with the current crisis — while 19% consider themselves prepar, but did not have a well-structur management plan for the occasion.
The most incrible thing is that the research shows that only 9.3% of the companies consult consider themselves fully prepar to deal with the situation and continue providing their services remotely in order to comply with the health measures requir at the time — they were already a digital company, therefore.
This data shows us that few managers were aware of the importance of digitalization before the pandemic. Now, entrepreneurs have sought to adapt as quickly as possible to current market conditions.
However before taking any initiative
it is extremely important that you stop to study and understand the current reality of your company, in order to establish what will be the best solution to spe up employee service and ensure customer satisfaction.
To do this, it is necessary to bring together the teams responsible for the various stages of production to discuss the main problems fac by the company and their possible solutions. Furthermore, it is essential to know business owner data what your customer expects from your brand and what difficulties they see when ordering your product or service — including when they ne to resolve an unforeseen issue.
Ensure that your customers have
After understanding these issues, we ne to keep in mind that it is necessary to always look for new ways to shorten the path your customer takes to reach us, the company. Having this information will help those responsible for management tasks to have a more accurate view of what stage your business is at in relation to the changes that are ne at the moment.
In addition to allowing you to Understand the new reality identify bottlenecks that may end up have you ever heard of seo consulting? hindering the implementation of these changes, this may end up generating unwant delays in the implementation of the solutions whatsapp database brazil chosen for your digital company model.