Market segmentation: a complete guide with tips
Imagine the following situation: someone chooses an item of clothing in a store and, upon looking at the label, comes […]
Imagine the following situation: someone chooses an item of clothing in a store and, upon looking at the label, comes […]
You’ve built a beautiful website for your business, created a ton of content to attract and captivate your audience , but for
You need to obtain real proof of satisfaction by talking to your customers and trying to understand, in fact, what each one
To conduct research strategically, it’s important to know how to best collect customer feedback . This can be done simply through Google
It is important to highlight that the ideal NPS response rate is 15 to 20% — that is, if the NPS is
The answer is yes! NPS is crucial to the success of your business because it provides a crystal-clear view of your
How much does NPS (Net Promoter Score) play a role in your business’s day-to-day activities? It could be the metric that is
Still growing as such there are plenty of call center practices out there some companies . May even have unique
For hiring call center agents however there are also harmful but standard practices that you . Need to avoid here
Positively therefore you should empower agents with the proper techniques to be a thriving call . Center there are plenty
Industries given the specialty of your service provider you will also be able to avoid . Any costly call center
No search On the other hand, maybe you’re afraid of competition! so you only target extremely low difficulty keywords. This