WhatsApp Web allows you to manage conversations on a desktop, making it easier to handle multiple chats, copy-paste links, and organize contacts. It’s helpful for small businesses that use the regular WhatsApp Business app without API access.
Benefits of Marketing Through WhatsApp Web
With the desktop view, you iceland phone number list can manage contacts faster, respond with templates, and share brochures or product australia database directory videos easily. It’s also quicker to switch between CRM tools and WhatsApp Web while running campaigns or following up on leads.
Limitations of WhatsApp Web for Scaling
WhatsApp Web is best suited for small-scale marketing. It lacks automation, multi-agent access, and bulk messaging scaling personalized product education via voice drops features. For scaling campaigns, you’ll eventually need to move to WhatsApp Business API or dedicated marketing software.
Tips to Use It More Efficiently
Create a folder with pre-written messages, use browser extensions to manage chats, and set up notifications to never miss a response. Assign one team member to monitor WhatsApp Web during business hours to ensure no leads go unanswered.